Call Support
Valid to all customers with valid maintenance plan during working hours (9:00 am - 5:30 pm) from Monday - Friday (Excluding public holidays).
Engage with support team members via phone call. Through phone support, you can get answers to many common issues including installation or licensing.
Call us at:
+65 6909 5456 (Support Hotline)
+65 8769 0128 (Mobile)
+65 8875 2003 (Mobile)
Drop us a mail
Contact our Support team at support@acad.sg. Suitable for medium or complex queries.
Before sending us a mail, please ensure you provide following information in order to facilitate the issue.
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Do provide us with the Serial Number of your software
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Indicate which software version you are using
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Screenshot the error
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Share us your drawings if necessary
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Send to support@acad.sg
Knowledge Base
Available 24/7 to anyone
Read up on our blog posts on Tips and Tricks for GstarCAD.